All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with a tracking number.
2. Shipping Rates & Delivery Time
We currently ship to the United States and most international destinations. Our shipping zones and rates are as follows:
United States
Free Shipping (3–7 business days)
Priority Shipping ($15.99): 2–5 business days
International
Standard Shipping ($7.99): 7–12 business days (delivery times vary by location)
Canada, Australia, New Zealand, United Kingdom
Standard Shipping ($4.99): 4–10 business days
3. Tracking Orders
Tracking numbers are provided for all shipped orders. Please allow up to 48 hours after receiving the shipping confirmation email for tracking information to update.
4. Customs, Duties, and Taxes
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the buyer.
5. Delayed or Lost Packages
Delivery delays can occasionally occur due to weather, customs, or carrier issues. If your order hasn’t arrived within the estimated time, please contact support@luxurygiftmart.com, we’ll help resolve it promptly.
6. Wrong Address Disclaimer
Customers are responsible for entering the correct shipping address. If a package is returned due to an incorrect address, we may charge a reshipping fee.